Schools
Fee Reminders and Notices That Reach Every Parent
Administration office at a secondary schoolSMS, WhatsApp
The Challenge
Notices went home on paper and many never arrived. Some parents use smartphones and some do not, so no single app reached all of them.
What They Did
- 01
Parents by Class
The office imported parent numbers once and grouped them by class and stream.
- 02
WhatsApp First
Notices go out on WhatsApp to parents who use it, with SMS for the rest.
- 03
Price Up Front
The office sees the cost before each send and pays from one balance topped up with mobile money.
The Result
- Every parent gets the notice on their own phone.
- Fee reminders go out on time, every term.
- One balance and a price before each send keep costs clear.